A Stitch In Time Really Does Save Nine
If not repaired it won’t take long for a building with one broken window to quickly turn in to a building with many broken windows. Fixing problems when they are small will prevent them from developing into more serious problems.
When considering the level of employee satisfaction the same is true. Dissatisfaction can spread rapidly throughout an organization and before you know it you can have morale problems that can be hard to resolve.
To ensure that your employees are satisfied you need to appreciate any day to day concerns that they may have and deal with them quickly. Keeping the initiative is really important and the secret is that it is better to give a little and often.
This turns out be just a vicious circle. Fixing the problem when it’s small is also when it’s easiest and when it’s cheapest. If the management is reactive and waits until they are prompted by the employees they run the risk of having to implement urgent change from a weak position; if they are proactive they can operate form a position of strength and will also maintain the respect of the employees. Employees look for strong, confident management and having a proactive approach and taking time to understand the employees’ issues will gain the respect of the workforce.
Compare that with those managers who are out of touch. If they are late in addressing problems they are always on the defensive, having to concede to demands they run the risk of losing credibility which in turn can lead to having to agree to less reasonable demands. It is neither big nor clever.
How then can a company monitor the morale of the employees without a big budget and an abundance of spare time?
Online employee surveys. They offer a quick, easy and cost effective solution. Surveys can be created in minutes and deployed in seconds, with the results compiled in real time; and by using email and websites they cost nothing to disseminate.
A corporate internet is the ideal delivery mechanism.
By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.
With the ability of online surveys to produce real-time results the mood of the workforce can instantly gauged and collective and individual concerns highlighted.
By using the findings of a survey an organization can quickly identify problem areas and then use follow-up surveys to target specific concerns. With good intelligence managers are able to identify specific problems and prepare a considered response.
By conducting regular surveys companies are able to address small problems before they grow into much bigger problems that are then more difficult to address.
It should not be forgotten that most employees appreciate being consulted and asking their opinion is not seen as a sign of weakness but an indicator of good decision making.
Every now and then management problems can be solved with something that is quick, easy and won’t break the bank; enjoy.
