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Posts Tagged ‘management’

It is time to thing again if you have a perception that conducting surveys can be a useful exercise but are far too time consuming to prepare, unwieldy to deploy and require extensive resources to process the responses into a meaningful report.

Online surveys turn what was once a time consuming, resource hungry, cumbersome process into a low cost, quick, easy exercise that delivers real-time reporting.

Ease of Design

Out with the word-processor, now there is a quick and easy way for almost anyone to create surveys using a simple menu system that allows surveys to be created in minutes and with the ability to add additional questions and modify and move existing questions around.

Ease Of Delivery

After preparation a survey is deployed through the internet or if an internal survey, an organisation’s intranet, making it instantly available to anyone with access to the internet.

Ease of Promotion

Getting respondents to participate in a survey is achieved with ease by either sending an email that contains a link to the survey and/or linking to the survey from a suitable website.

Ease of Participation

Online surveys don’t just make it easy for the publisher, most respondents find that completing a survey online is quicker and easier when compared against the traditional pen and paper survey and from the publishers point of view a lot less prone to mistakes such as respondents missing out questions or multiple responses being entered against single response questions.

Ease of Survey Management

With an online survey the publisher can see in real-time the response rate and summary results.

The Ease of Analysis

At the end of the survey the response data is ready for detailed analysis, the information can be loaded into a spreadsheet or third-party analysis program where the respondent data can be sliced and diced.

Recognizing the Ease

Once business managers appreciate the ease of the total life cycle of conducting a survey online they will start to recognise the multitude of new opportunities that exist.

The costly annual employee satisfaction survey can now be done quicker and cheaper allowing the exercise to be conducted bi-annual or quarterly ensuring any employee problems are identified and dealt with early. There is now also an opportunity to conduct smaller and more targeted ad-hoc surveys on a departmental level or a niche area of the business improving communications between the employee and employer.

A survey can be central in allowing management to deliver a message and measure the employee support and concerns of introducing new initiatives, something that can’t be done using a simple one way memo style directive.

Survey’s can be used as a marketing tool as the survey explains the benefit of a product or service and gathers the response from potential customers.

ROI today

Technology can often deliver better efficiency but can require ‘investment’ first with the ‘return’ coming later. Many of the available hosted online survey services have not only turned a cumbersome task into a cinch, but reduced the cost down to a pinch, giving you a return on investment from day one and opening up a world of possibilities and further savings.

With the many opportunities that online surveys bring to a manager it is a tool that is always useful to have to hand in their personal tool box.

If you have a perception that conducting surveys can be a useful exercise but are far too time consuming to prepare, cumbersome to deploy and require considerable resources to process the responses into a meaningful report it is perhaps time to think again.

Online surveys turn what was once a time consuming, resource hungry, cumbersome process into a low cost, quick, easy exercise that delivers real-time reporting.

The Ease of Design

Out with the word-processor, now there is a quick and easy way for almost anyone to create surveys using a simple menu system that allows surveys to be created in minutes and with the ability to add additional questions and modify and move existing questions around.

The Ease of Delivery

After preparation a survey is deployed through the internet or organisation’s intranet making it instantly available to anyone with access to the internet.

The Ease of Promotion

Inviting respondents to participate in a survey is achieved with ease by either sending an email that contains a link to the survey and/or linking to the survey from a suitable website.

The Ease of Participation

Online surveys don’t just make it easy for the publisher as most respondents find that, when compared against the traditional pen and paper survey, completing a survey online is quicker and easier and from the publishers point of view a lot less prone to mistakes such as respondents missing out questions or multiple responses being entered against single response questions.

Ease of Managing the Survey

With an online survey the publisher can view in real-time the response rate, summary and detail results.

The Ease of Analysis

At the end of the survey the response data is ready for detailed analysis, the information can be loaded into a spreadsheet or third-party analysis program where the respondent data can be sliced and diced.

Recognizing the Ease

Once business managers appreciate the ease of the total life cycle of conducting a survey online they will start to recognise the multitude of new opportunities that exist.

The costly annual employee satisfaction survey can now be done quicker and cheaper allowing the exercise to be conducted bi-annual or quarterly ensuring any employee problems are identified and dealt with early. There is also now an opportunity to conduct smaller and more targeted ad-hoc surveys on a departmental level or a niche area of the business improving employer/employee communications.

A survey can help deliver a management message and at the same time measure the employee support and concerns of introducing new initiatives, something a simple one way memo style directive cannot do.

A survey can be used as a marketing tool by explaining the benefit of a product or service and gathering the response from potential customers.

ROI today

Technology often promises more efficiency but requires ‘investment’ first and the ‘return’ later. Many of the available hosted online survey services have not only turned a cumbersome task into a cinch, but reduced the cost down to a pinch, giving you a return on investment from day one and opening up a world of possibilities and further savings.

With the many opportunities that online surveys bring to a manager it is a tool that is always useful to have to hand in their personal tool box.

If you have a perception that conducting surveys can be a useful exercise but are far too time consuming to prepare, unwieldy to deploy and require extensive resources to process the responses into a meaningful report it is perhaps time to think again.

Online surveys turn what was once a time consuming, resource hungry, cumbersome process into a low cost, quick, easy exercise that delivers real-time reporting.

The Ease of Design

Out with the word-processor, now there is a quick and easy way for almost anyone to create surveys using a simple menu system that allows surveys to be created in minutes and with the ability to add additional questions and modify and move existing questions around.

Ease Of Delivery

After preparation a survey is deployed through the internet or if an internal survey, an organisation’s intranet, making it instantly available to anyone with access to the internet.

Ease of Promotion

Inviting respondents to participate in a survey is achieved with ease by either sending an email that contains a link to the survey and/or linking to the survey from a suitable website.

Ease of Participation

Online surveys don’t just make it easy for the publisher, most respondents find that completing a survey online is quicker and easier when compared against the traditional pen and paper survey and from the publishers point of view a lot less prone to mistakes such as respondents missing out questions or multiple responses being entered against single response questions.

Ease of Survey Management

With an online survey the publisher can view in real-time the response rate, summary and detail results.

Ease of Analysis

The response data is ready for detailed analysis immediately the survey publication has ended; the information can also be exported to a spreadsheet or third-party analysis program where the survey result data can be further analyzed.

Appreciating the Ease

Once business managers have appreciated the ease of the total life cycle of conducting a survey online they will then recognise the multitude of new opportunities that exist.

The costly annual employee satisfaction survey can now be done quicker and cheaper allowing the exercise to be conducted bi-annual or quarterly ensuring any employee problems are identified and dealt with early. There is now also an opportunity to conduct smaller and more targeted ad-hoc surveys on a departmental level or a niche area of the business improving the communication between the employer and employee.

A survey can be central in allowing management to deliver a message and measure the employee support and concerns of introducing new initiatives, something that can’t be done using a simple one way memo style directive.

A survey can be used as a marketing tool by explaining the benefit of a product or service and gathering the response from potential customers.

Return of Investment

Technology can often deliver better efficiency but requires ‘investment’ first and the ‘return’ later. Many of the available hosted online survey services have not only turned a cumbersome task into a cinch, but reduced the cost down to a pinch, giving you a return on investment from day one and opening up a world of possibilities and further savings.

With the many opportunities that online surveys bring to a manager it is a valuable tool that is handy to have in their personal tool box.

Left alone it doesn’t take long for a building with a single broken window to rapidly become a building with many broken windows. Addressing problems when they are small will prevent them from developing into larger problems.

The same is true when considering the level of employee satisfaction. Dissatisfaction can spread rapidly throughout an organization and before you know it you can have morale problems that can be hard to resolve.

To be confident that your employees are satisfied you need to be aware of any day to day problems and deal with them before they get out of hand. Keeping the initiative is important and it is nearly always better to give a little and often.

This turns out be just a vicious circle. Fixing the problem when it’s small is also when it’s easiest and when it’s cheapest. If management wait to introduce change until they are prompted by employees then they risk having to implement change from a weak position. Employees look for strong, confident management and having a proactive approach and taking time to understand the employees’ issues will gain the respect of the workforce.

Compare that with managers who are out of touch. Arriving late to a problem they are on the defensive, their credibility at risk as they may have to concede to demands which can lead to further and less reasonable demands. It’s not big and it’s not clever.

How then can an organisation monitor the morale of the employees without a big budget and an abundance of spare time?

Deploying online surveys would appear to tick all the right boxes. They offer a solution that is quick, easy and low cost. Surveys can be created in minutes and deployed in seconds, with the results compiled in real time; and by using email and websites they cost nothing to disseminate.

A corporate internet is the ideal delivery platform.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the ability of an online survey to produce real-time results the mood of the workforce can instantly gauged, concerns highlighted both on a collective and individual level.

Companies can use survey results to highlight problem areas and then use follow-up surveys to target specific concerns. With good information managers are able to get to the root of specific problems and prepare a considered response.

Conducting regular surveys will allow organizations to address small problems in a timely manner and avoid ‘the straw that broke the camels back’ syndrome where a relatively insignificant incident unleashes a torrent of pent up frustration.

It should not be forgotten that most employees appreciate being consulted and asking their opinion is not seen as a sign of weakness but an indicator of good decision making.

Once in a blue moon a manager’s problem can be solved with something that is quick, easy and won’t break the bank; that looks like a blue moon.

If a single broken window is not repaired it won’t be long before more windows are broken. Problems that are fixed when they are small will stop them from developing into more serious problems.

When considering the level of employee satisfaction the same is true. Dissatisfaction can spread rapidly throughout an organization and before you know it you can have morale problems that can be hard to resolve.

To ensure that your employees are happy you need to understand what their problems and concerns are and it is important to deal with them early on. Keeping the initiative is vital and it is nearly always better to give a little and often.

This turns out be just a vicious circle. Fixing the problem when it’s small is also when it’s easiest and when it’s cheapest. And taking the initiative without being prompted puts the manager in a position of strength, which also suits the employees. Employees like strong, confident management and the management will gain the respect of the workforce if they take time to understand the issues.

Compare that with managers who are out of touch. They arrive late at a problem so they are on the defensive, and with their credibility eroded they have to concede to demands which in turn could lead to further and less reasonable demands. It’s not big and it’s not clever.

The issue, then, is how to go about monitoring the morale of a company without a big budget and without much spare time?

Online surveys would appear to tick all the boxes. They offer a solution that is quick, easy and low cost. Surveys can be written and deployed in seconds, using email, web links and social networks they cost nothing to disseminate and the results are collated and displayed in real time.

The ideal delivery platform is the corporate intranet.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the ability of online surveys to produce real-time results the mood of the workforce can instantly gauged and collective and individual concerns highlighted.

Businesses can use survey results to highlight problem areas and then use follow-up surveys to target specific concerns. With good information managers are able to identify specific problems and prepare a considered response.

By conducting regular surveys companies are able to address small problems before they grow into much bigger problems that are then more difficult to address.

It should not be forgotten that most employees appreciate being consulted and asking their opinion is not seen as a sign of weakness but an indicator of good decision making.

Every now and then management problems can be solved with something that is quick, easy and won’t break the bank; enjoy.

Left alone it doesn’t take long for a building with a single broken window to rapidly become a building with many broken windows. Addressing problems when they are small will prevent them from developing into larger problems.

The same is true when considering the level of employee satisfaction. Dissatisfaction can spread like wildfire and in the blink of an eye you can have the type of morale problems that are notoriously hard to resolve.

Good employers will be tuned in to what their employees’ problems are and, importantly, will deal with them early on. It is important to keep the initiative and a good tip is to give a little and often.

This turns out be a vicious circle. Fixing problems when they are small is also when they are at their cheapest to fix. And taking the initiative without being prompted puts the manager in a position of strength, which also suits the employees. Employees look for strong, confident management and having a proactive approach and taking time to understand the employees’ issues will gain the respect of the workforce.

Compare that with managers who are out of touch. They arrive late at a problem so they are on the defensive, and with their credibility eroded they have to concede to demands which in turn could lead to further and less reasonable demands. It is not big and it is not clever.

How then can an organisation monitor the morale of the employees without a big budget and an abundance of spare time?

The most obvious solution is to conduct an online employee survey. Online surveys are quick, easy and low cost. Surveys can be written and deployed in seconds, using email, web links and social networks invitations can be sent out immediately and for free and the results are collated and displayed in real time.

The ideal delivery platform is the corporate internet.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the real-time results that are a by product of online surveys the mood of the employees can be accurately gauged and individual and collective concerns highlighted.

Organisations can use survey results to identify problem areas and then use follow-up surveys to target specific areas of concern. With good intelligence managers are able to identify specific problems and prepare a considered response.

A major advantage of regular surveys is that it allows a company to address small problems in a timely manner avoiding ‘the straw that broke the camels back’ syndrome where a relatively insignificant incident unleashes a torrent of pent up concerns.

The majority of employees appreciate being consulted, asking their opinion is not a sign of weak management but an indicator of good decision making.

It’s unusual to find a solution to management problems that is quick, easy and won’t break the bank but here one is.

If not repaired it doesn’t take long for a building with one broken window to quickly turn in to a building with a lot of broken windows. Fixing problems when they are small will prevent them from developing into more serious problems.

The same is true when considering the level of employee satisfaction. Dissatisfaction spreads like wildfire and in a surprisingly short period of time you’ve got morale problems of the kind that are notoriously hard to fix.

To ensure that your employees are satisfied you need to appreciate any day to day concerns that they may have and deal with them quickly. Keeping the initiative is vital and it is nearly always better to give a little and often.

This turns out be a vicious circle. Fixing problems when they are small is also when they are at their cheapest to fix. The majority of employees would prefer their managers to act without being prompted and by doing so they prevent the situation where they have to address employees’ concern while on the back foot. Employees look for strong, confident management and having a proactive approach and taking time to understand the employees’ issues will gain the respect of the workforce.

Compare that with managers who are out of touch. They arrive late at a problem so they are on the defensive, and with their credibility eroded they have to concede to demands which in turn could lead to further and less reasonable demands. It is not big and it is not clever.

How then can an organisation monitor the morale of the employees without a big budget and an abundance of spare time?

Online employee surveys would appear to tick all the boxes. They represent a quick, easy and low cost solution. Surveys can be written and deployed in seconds, using email, web links and social networks invitations can be sent out immediately and for free and the results are collated and displayed in real time.

A corporate intranet is the ideal delivery platform.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the ability of online surveys to produce real-time results the mood of the workforce can instantly gauged and collective and individual concerns highlighted.

Companies can use survey results to highlight problem areas and then use follow-up surveys to target specific concerns. With good intelligence managers are able to identify specific problems and prepare a considered response.

Conducting regular surveys will allow organizations to address small problems in a timely manner and avoid ‘the straw that broke the camels back’ syndrome where a relatively insignificant incident unleashes a torrent of pent up frustration.

When management show willingness to consult with the workforce it is appreciated by most employees, not viewed as a sign of weakness but an indicator of good decision making.

It’s unusual to find a solution to management problems that is quick, easy and won’t break the bank but here one is.

If a building’s broken window is not repaired promptly it doesn’t take long for many of the building’s other windows to be broken. Problems that are fixed when they are small will stop them from developing into larger problems.

The same is true when considering the level of employee satisfaction. Dissatisfaction can spread like wildfire and in the blink of an eye you can have the type of morale problems that are notoriously hard to resolve.

To ensure that your employees are happy you need to understand what their problems and concerns are and it is important to deal with them early on. Keeping the initiative is really important and the secret is that it is better to give a little and often.

This turns out be just a vicious circle. Fixing problems when they are small is also when they are at their cheapest to fix. Taking the initiative without being prompted allows the manager team to operate from a position of strength, which most employees would also prefer. Staff like strong, confident management and this approach generates respect not least because someone has taken the time to understand some of the employees’ issues.

Compare that with managers who are out of touch. If they are late in addressing problems they are always on the defensive, having to concede to demands they run the risk of losing credibility which in turn can lead to having to agree to less reasonable demands. It is not big and it is not clever.

The question is how one goes about monitoring the morale of a company without throwing money at the problem and without the luxury of having spare time?

The most obvious solution is to conduct an online employee survey. They are quick, easy to use and a low cost solution. Instead of weeks and months surveys can now be designed and published in hours and minutes, by harnessing the power of the internet invitations can be sent out instantly and free of charge using email, links on websites and postings on social networks; the results are collated in real-time and can be automatically displayed as charts.

A corporate internet is the ideal delivery platform.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the ability of an online survey to produce real-time results the mood of the workforce can instantly gauged, concerns highlighted both on a collective and individual level.

By using the findings of a survey an organization can quickly identify problem areas and then use follow-up surveys to target specific concerns. With good intelligence managers are able to identify specific problems and prepare a considered response.

A major advantage of regular surveys is that they allow companies to address relatively small problems in a timely manner and avoid ‘the straw that broke the camels back’ syndrome where what might be seen as a insignificant incident explodes into a torrent of pent up anger.

The majority of employees appreciate being consulted, asking their opinion is not a sign of weak management but an indicator of good decision making.

Once in a blue moon a manager’s problem can be solved with something that is quick, easy and won’t break the bank; that looks like a blue moon.

Left alone it doesn’t take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems when they are small will prevent them from developing into larger problems.

When considering the level of employee satisfaction the same is true. Dissatisfaction spreads like wildfire and in a surprisingly short period of time you’ve got morale problems of the kind that are notoriously hard to fix.

To ensure that your employees are satisfied you need to appreciate any day to day problems that they may have and deal with them quickly. It is important to keep the initiative and a good tip is to give a little and often.

This turns out be a vicious circle. Fixing problems when they are small is also when they are at their cheapest to fix. Employees prefer it if the management takes the initiative without being prompted and by taking the initiative the manager is acting in a position of strength. Employees like strong, confident management and the management will gain the respect of the workforce if they take time to understand the issues.

Compare that with managers who are out of touch. Arriving late to a problem they are on the defensive, their credibility at risk as they may have to concede to demands which can lead to further and less reasonable demands. It is neither big nor clever.

How then can an organisation monitor the morale of the employees without a big budget and an abundance of spare time?

Deploying online employee surveys would appear to tick all the right boxes. They represent a quick, easy and low cost solution. Surveys can be created in minutes and deployed in seconds, with the results compiled in real time; and by using email and websites they cost nothing to disseminate.

A corporate internet is the perfect delivery platform.

By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.

With the ability of an online survey to produce real-time results the mood of the workforce can instantly gauged, concerns highlighted both on a collective and individual level.

Using the survey results companies can quickly identify problem areas and follow-up surveys can be used to target specific concerns. With good information managers are able to get to the root of specific problems and prepare a considered response.

Conducting regular surveys will allow organizations to address small problems in a timely manner and avoid ‘the straw that broke the camels back’ syndrome where a relatively insignificant incident unleashes a torrent of pent up frustration.

And don’t forget that the majority of employees appreciate being consulted so asking their opinion is not a sign of weakness but an indicator of good decision making.

Once in a blue moon a manager’s problem can be solved with something that is quick, easy and won’t break the bank; that looks like a blue moon.